Privacy Policy

Information We Collect

At RapidGPL, we collect information you provide directly to us, such as when you:

• Create an account or request a demo
• Upload funeral home price lists
• Generate quotes using our platform
• Contact us for support or information
• Subscribe to our newsletter or marketing communications

Types of Information:

• Account Information: Name, email address, phone number, funeral home name and address
• Payment Information: Credit card details (processed securely through Stripe)
• Business Information: Price lists, service offerings, GPL data
• Usage Data: How you interact with our platform, features used, quotes generated
• Device Information: IP address, browser type, operating system

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate about products, services, offers, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Ensure FTC compliance for your funeral home

Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With your consent: We may share information with your explicit consent
• Service providers: With vendors who perform services on our behalf (e.g., payment processing, hosting)
• Legal requirements: If required by law or to protect rights and safety
• Business transfers: In connection with any merger, sale, or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your information:

• End-to-end encryption for sensitive data
• Secure SSL/TLS connections
• Regular security audits and updates
• Limited access to personal information by authorized personnel only
• Compliance with industry-standard security practices

Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Upon request, we will delete or anonymize your data within 30 days, unless legally required to retain it.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request a copy of your data in a portable format
• Object to processing of your information
• Lodge a complaint with a data protection authority

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our service is not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: